Find answers to commonly asked questions

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Frequently asked questions

If you’re about to begin a healthcare journey, you’re likely to have a few questions. We’ve tried to answer the most common queries here - but if you don’t find what you’re looking for, you can always ask one of our friendly Patient Care Advisors.  

Our locations

We operate from more than 60 clinics across the UK. Some procedures are only available as selected locations - see our list or contact our Patient Care Team to find the nearest clinic offering the procedure you need.

How much does private diagnostic healthcare cost?

Our prices are among the most competitive in the private healthcare sector. Diagnostic services from Vista Health start from as little as £75, while some of our other services - like physiotherapy - cost even less.

How can I pay for Vista Health services?

For most services, you can pay online with a credit or debit card. We also offer the option to spread the cost of most services over three months, interest free. Alternatively, you can contact our Patient Care Team to make a payment over the phone.

Do I need a referral from a medical professional?

Most of our services are available without a GP referral - you can simply refer yourself, or book online or by phone. However, if you want or need a referral, our private GP referral service can provide one.

Can you help me understand my results?

Most of our diagnostic procedures come with a written report and scan images included in the price, usually available within three days of your scan. We also offer a consultation service with GMC registered private GPs to discuss your results.

*20% consultation discount will be applied when booked together with your scan.

Preparing for an appointment

Each scan or screening procedure has its own requirements. For most appointments no special preparation is required, but for some you might be asked to follow certain steps before attending.

When you book your appointment, our team will ensure you know exactly what to expect.

Useful links to more information

Find out more

Find out more information about our most common services.
MRI Scanner Example Image

Scan and test results

Find help and guidance about your results.

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Private scans

Find out more about our scans to diagnose symptoms.

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Locations

Find the nearest diagnostic centre to you.

MRI Scan Patient

Pricing

We are passionate about making your healthcare more affordable, which is why we pride ourselves on the transparency of our pricing.

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Scans and insurance

Find out how to book an appointment through your private health insurance.

Video Doctor

GP Referral Service

Find out more information about our fast and convenient virtual GP referral service.

Contact our Patient Care Team

Ready to book an appointment? You can self-refer and book online.

If you’d like more information before you choose a diagnostic or screening service, contact our friendly, knowledgeable Patient Care Team. We’re available 7 days a week and are happy to assist you with any queries you may have.

Patient Care Team

Contact us

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