Tony had needed a full spine MRI scan but being claustrophobic, he chose against booking a traditional MRI scan and instead opted for an Upright MRI scan at Leeds Upright Centre.

Upon arrival, Tony was greeted by the Vista Heath team who looked after him throughout his visit, putting him instantly at ease.

"The welcome I got from the team was welcoming and puts you at ease straight away. As I start to get older I suffer badly from claustrophobia and I can’t do normal mri scans in the tunnel as I just want to get out. It’s just not for me anymore but your upright scanner is perfect."

Throughout the scan, Tony was overwhelmed by how kind, reassuring and professional the radiographer was.

"The lady was excellent at her job and clearly took a pride in her work. She was very knowledgeable, very kind and a big help to people who have issues. This lady is an ambassador to your company in every way!"

"I have run many companies in my time and wish I had a company full of ladies like this lady. I'm not usually short of words I can assure you but I just can’t emphasise this enough. This lady ticked every box."

Tony was not only impressed with the level of  service but also the Upright MRI centre itself; "The venue is spotless, the equipment is spotless."

"To whoever reads this, you (Vista Health) run an excellent service thank you and you have excellent staff. Well done again!  If you have a staff award, I would like to present the award to Leeds Upright Centre. I’m sure I could also involve the press as your service is one of Leeds best kept secrets."

"Your service is the best in the UK or indeed Europe"

For patients who suffer from claustrophobia, anxiety or for those unable to lie flat for extended periods due to size or mobility issues, Upright Open MRI scanners are the ideal choice. With the scanner able to move to a position that allows for superior imaging of the targeted body part, this offers a range of different MRI scans including brain, spine, shoulder, ankle, and the pelvis.