This article is part of our Patient Story series, contributed by Jenny.
Previously, having experienced a long and anxious wait 4 years ago for an MRI scan on the NHS, Jenny had been in pain, unable to walk or carry out her job as a midwife for 4 months. Having just recently discovered Vista Health, she now only wishes she’d known just how affordable a private MRI scan could have been.
Jenny had been diagnosed with a neurological condition. Naturally wanting reassurance that her condition hadn’t changed or worsened, she recently chose to use Vista Health for the first time, having been refused a follow up MRI scan by the NHS.
Jenny was surprised at how quickly she was able to book her appointment online..
'It took me approximately 5 mins to book online. I could have had an appointment within a few days but managed to select an appointment to fit into my work schedule, which was within 5 days!'
Choosing to book her appointment at Vista Health Nottingham City Hospital, Jenny was impressed by the efficient service she received whilst she was there together with the prompt follow up report she received within just 3 days. This came as a huge weight off her mind.
Further to her appointment, Jenny subsequently decided to book a further appointment once again with Vista Health, this time for a neck condition that had been dismissed by her GP. The scan went on to prove that she had a herniated neck disk.
Again, for a second time round, Jenny was overwhelmed by the Vista Health service..
'Totally incredible! This time I managed to choose an appointment closer to home in the mobile unit in Coventry. I was even able to park directly outside the unit! There was no waiting time, and the staff were kind, helpful, polite and compassionate. They were very professional and made me feel at ease. My report was available in less than 3 working days. I cannot rate their service enough.'
Vista Health has helped make a huge difference to Jenny. With their help, Jenny now has full knowledge of both her neurological and neck conditions, allowing her the reassurance to get on and enjoy her life.
'Vista Health has majorly benefited my life as it has provided reassurance and diagnosed a condition that may never have been picked up until it had caused serious damage to my neck. I presented my report to my GP and they have attached it to my medical record.'
'This is a spectacular service and puts the NHS to shame! I have recommended your company to many professional colleagues at work and people in my community. Excellent correspondence and communication throughout my experiences.'
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Vista health is a leading UK healthcare provider specialising in diagnostic services for the private healthcare market. We specialise in diagnostic services, including MRI, Echocardiogram and Endoscopies. We provide same-day appointments, expert diagnosis and world-class reports from fully qualified radiologists.
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