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Patient Experience Ultrasound 03 July, 2024

A Patient Experience: Deirdre's Story

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Deirdre's Story

"I was very impressed, from start to finish."

Deirdre, 63


Deirdre was diagnosed with rheumatoid arthritis 20 years ago but was very lucky to have a mild form of the disease which has been controlled by medication. In the last few months, Deirdre noticed increased inflammation in one of her wrists and foot. Straight away, Deirdre contacted her consultant who advised she have two Ultrasound scans as soon as possible. Due to the current COVID-19 pandemic, the estimated wait time on the NHS was over 6 months. After comparing the cost of scans with other companies and reading patient reviews on Trustpilot, Deirdre chose Vista Health to book a convenient and accessible appointment straight away. Here she shares her experience.


Efficient and quick service

Deirdre needed to organise two Ultrasound scans quickly, which wasn't possible through the NHS pathway. Deirdre was able to call us first, explain her symptoms and needs with one of our advisors, and get an appointment within one week at our Waterloo location. With an appointment booked at a convenient location, we helped speed up the process of receiving a diagnosis. 
 

Fast diagnosis within 3 days

Following her Ultrasound appointments, Deirdre was able to visit her consultant who increased her medication and prescribed steroids. Getting quick results sooner meant that Deirdre was able to move forward on her journey to better health and is expecting to be in remission again within the next few months. 
 

Helping Deirdre feel healthy again

Deirdre says, "Without Vista Health, I would still be waiting for an appointment with my consultant and the disease would continue to progress and damage my joints." Getting a fast and convenient appointment, with speedy reports and advice from a dedicated patient care team, gave Deirdre peace of mind when she needed it the most. 
 

Find out more about our diagnostic scans

Vista Health is a leading UK healthcare provider specialising in diagnostic services for the private healthcare market. We specialise in diagnostic scans, including MRI, Ultrasound and, Echocardiogram scans. We offer fast assessment turnaround, expert diagnosis, and world class reports from fully qualified radiologists.

Enquiry todaybook online or speak to our dedicated patient care team on 0330 127 3753.

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